What It's Like to Get Psychiatric Care Tondalaya Sanford   Michelle Arshinkoff   On Track Psychiatry   Mental Health Awareness Atlanta   PMHNP BC   FNP C

Thinking about psychiatric care can bring up a lot of feelings. Perhaps it’s worry, curiosity, or just plain nerves. 
At On Track Psychiatry in Atlanta, our focus is to help you feel seen, heard, and supported.

Why People Come to On Track Psychiatry

When you come to us, it’s entirely all about you! Your comfort, your story, your goals.
Here’s how we try to make things easier:

  • Greet you with warmth and respect
  • Give you space to share at your own pace
  • Listen without judgment
  • Make every decision together

That First Visit

First appointments can be pretty intimidating. But you’ll meet Tondalaya Sanford or Michelle Arshinkoff. They are both kind, friendly and patient.
The goal isn’t to rush into diagnoses or labels. It’s just to get to know you and what you’re hoping for.
Some things you might talk about:

  • What’s been happening lately
  • Times things have felt especially tough
  • What’s helped in the past
  • What you’re hoping will change

There’s no pressure from our side. It is entirely your choice how much you want to disclose.

How We Can Help

We offer different kinds of help, depending on what fits you.
You might come to us for:

  • A thorough mental health check-up: We take our time to understand what’s really going on.
  • Help with anxiety or depression: Can be medication, or ways to manage tough days.
  • ADHD support: For kids and adults, from practical tips to medication if needed.
  • Trauma and stress: We listen and stand by you through it.
  • Addiction and substance use: No shame; just support and a care plan.
  • Serious mental health issues: Like schizophrenia. We help manage the day-to-day and stick with you for the long run.

Meet Your Providers

The team at On Track Psychiatry is small but mighty:

  • Tondalaya Sanford, board-certified PMHNP: Genuine and down-to-earth. You never feel rushed or brushed aside.
  • Michelle Arshinkoff, board-certified PMHNP: Supportive, thoughtful, and straightforward. She’s all about making you feel comfortable from day one.

Both of them care deeply about you having a good experience.

What Ongoing Care Is Like

It’s not about one appointment and done. Most people check in with us more than once. Here’s what you can expect:

  • Regular check-ins, however often you need
  • Adjusting your plan as life changes
  • Talking honestly about progress, good days and hard days

Change can be slow, but we notice the little wins with you.

We Try To Remove the Usual Barriers

Many people are uneasy when it comes to speaking to a mental health provider. We do our best to make it easy for them.

  • Your privacy is safe with us
  • We’ll walk you through insurance and payments
  • Appointments are flexible for busy lives

Ready to Give It a Try?

You deserve support. Simple as that. Whether you’re struggling, curious, or just need to talk, On Track Psychiatry is here.
You can just call us at (678) 643-2072 or visit ontrackpsychiatry.com to set up an appointment.

FAQs

How long do I need care?
It’s up to you! Some come for a few visits, some stick around longer.

Do I need any medication?
Not always. We talk through all the options together.

Is what I say confidential?
Absolutely.

How do I even start?
All you have to do is call or contact online.

What if I’m really anxious about my first visit?
We’ll help you feel right at home and comfortable and address any concerns you may have!

Can a relative or friend come with me?
Of course. You are allowed to bring them along.

What if I don’t really know what to say during our session?
Not all about having the “perfect” words anyway. We will meet you where you are and lightly lead the conversation.

What kinds of issues can I discuss about?
Anything at all that’s on your mind! Stress, anxiety, mood changes, or just needing somebody to listen.

Do you help with insurance and payments?
We will come alongside you through the process so that it is not overwhelming.

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